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☆ Zoom and Salesforce stand to benefit from Microsoft's unbundling of Teams and Office
▼ + stars: | 2024-04-01 | by ( Jordan Novet | ) www.cnbc.com time to read: +4 min

Microsoft's rivals won a reprieve on Monday, when the software giant said it would split up its Teams and Office bundles following scrutiny from European regulators. Analysts at Mizuho Securities wrote in a note on Monday that "while customers believe Zoom is a superior platform vs. Teams" and other vendors, "the bundling of MS Teams to Office 365 has always been enticing for customers to consider Teams." Last year, Microsoft generated almost $53 billion in revenue from Office, including Teams, up about 14% from 2022. Months later, the European Commission disclosed a probe into Microsoft's Teams and Office bundling.

Persons: Microsoft Corporation Satya Nadella, Slack, Satya Nadella, Salesforce, David Schellhase, Slack's, Stewart Butterfield Organizations: Microsoft Corporation, Economic, Salesforce, European Commission, Mizuho Securities, Mizuho, Microsoft, Financial Times, European Union, Microsoft's, CNBC, European Locations: Davos, Switzerland, Europe

☆ Salesforce's behind-the-scenes co-founder is tackling Slack as software company turns 25
▼ + stars: | 2024-03-09 | by ( Jordan Novet | ) www.cnbc.com time to read: +16 min

"The V2MOM had nothing about generative AI," Parker Harris, who co-founded the company with Benioff, told CNBC in an interview. Harris, a Salesforce board member and now the technology chief of Slack, which Salesforce bought in 2021, said he'd rather avoid the limelight. Without the Data Cloud, Harris told CNBC, "I think we would have been in a much worse place." He told Benioff he'd redo the plan, the person said. They'll be talking more frequently, as Harris said they're about to kick off weekly meetings on Slack and Salesforce integrations.

Persons: Parker Harris, Marlena Sloss, Marc Benioff, ChatGPT, Benioff, Salesforce, Harris, Slack, he'd, Sam Altman, Noah Berger, Robin, Batman, Frank Dominguez, Dave Moellenhoff, Bobby Yazdani, Larry Ellison, Yazdani, Dominguez, Brett Queener, who's, Queener, Salesforce.com, He's, Ruth Asawa, Josef Albers, Miles Davis, Donald Trump, Jason Alden, Marc, Kara Swisher, David Paul Morris, Adam Selipsky, it's, Stewart Butterfield, Lidiane Jones, Cal Henderson, Benioff's, Parker, Noah Weiss, Denise Dresser, Weiss, Parker Harris emoji, They'll, Salesforce integrations, Stefan Slowinski Organizations: Salesforce, Bloomberg, Getty, CNBC, Google, Microsoft, Middlebury College, Apple, San, San Francisco Bay Area, Metropolis Software, Software, Saba Software, Oracle, San Francisco's Telegraph, YouTube, Facebook, Economic, Salesforce.com Inc, Web, VMware, Employees Locations: San Francisco, Silicon Valley, English, Vermont, North Carolina, San Francisco Bay, Moellenhoff, Kincaid's, Burlingame, San Francisco's, Salesforce, France, Italy, Nantucket, San, Pacific, Davos, Switzerland, Cliff, New York, Las Vegas, Hawaii

☆ Bumble CEO Lidiane Jones poaches top Slack talent to build a new leadership team
▼ + stars: | 2024-02-23 | by ( Ellen Thomas | ) www.businessinsider.com time to read: +3 min

Read previewNew Bumble CEO Lidiane Jones has hired at least three high-level employees from Slack, where she had been chief executive for about a year until joining the dating app company in January. chief product officer Ali Rayl, chief people officer David Ard, and vice president of global communications Gabrielle Ferree. Rayl, who until recently served as Slack's senior vice president of product, had been at the workplace messaging app for over 11 years. Ard had served as its senior vice president of employee success, while Ferree was its senior communications director. AdvertisementJones, then an executive vice president at Slack parent Salesforce, replaced Butterfield as CEO of Slack in January 2023.

Persons: —, Lidiane Jones, Bumble, Jones, Ali Rayl, David Ard, Gabrielle Ferree, Ard, Ferree, Slack, Jones's, Stewart Butterfield, Slack's, Tamar Yehoshua, Jonathan Prince, Butterfield, Whitney Wolfe Herd, Denise Dresser, Cal Henderson, Fortune, Parker Harris, Salesforce, MuleSoft, Antoine Leblond, Selby Drummond, Ellen Thomas Organizations: Service, Slack, Business, Elliott Management, Sonos, Microsoft Locations: ethomas@insider.com

☆ Slack's Christina Janzer is counting on AI to help workers use their time more effectively in 2024
▼ + stars: | 2023-12-29 | by ( Josée Rose | ) www.businessinsider.com time to read: +6 min

While I don't think AI is going to solve everything, I'm really excited for the role that AI is going to play in making work better. AI is really going to help people balance their workday. I think that's really going to help people clear their day and stop spending so much time on those more routine tasks that could just be automated. I think it's also going to give us an opportunity to think about productivity in a much more meaningful way. You have to really think about how you're structuring your day in order to maximize productivity.

Persons: Christina Janzer, she's, —, Salesforce, Slack, We're, I'm, it's, they're Organizations: Service Locations: Business, America

☆ Marc Benioff is trying to use X to poach talent from OpenAI, and people are having a field day in the comments
▼ + stars: | 2023-11-21 | by ( Kai Xiang Teo | ) www.businessinsider.com time to read: +3 min

Salesforce CEO Marc Benioff is trying to get ahead of the race to poach OpenAI's talent. AdvertisementAfter the weekend of chaos at OpenAI, Salesforce CEO Marc Benioff is eyeing an opportunity for new talent. "Lol, like it was ever about compensation," wrote Boris Power, OpenAI's head of applied research, in response to Benioff. "Looking forward to joining Salesforce!" I was the janitor at OpenAI, total comp $1.2m base + $50m equityLook forward to joining Salesforce!

Persons: Marc Benioff, —, Salesforce's Einstein, Lol, Boris Power, ove, ould Organizations: Service, Salesforce's Locations: OpenAI, ife

☆ Slack names longtime Salesforce executive Denise Dresser as new CEO
▼ + stars: | 2023-11-13 | by ( Ellen Thomas | ) www.businessinsider.com time to read: +3 min

Denise Dresser, a longtime Salesforce exec, will become the new CEO of Slack. AdvertisementAdvertisementSalesforce CEO Marc Benioff said Monday that Slack had named Denise Dresser as its next chief executive. Dresser, who has worked for Salesforce for 12 years, is president of accelerated industries at Salesforce. Salesforce said in August that its chief people officer, Brent Hyder, would leave to "pursue a new opportunity." To contact Ellen Thomas with insight or information about Slack or Salesforce, reach out at ethomas@insider.com or call/text (646) 847-9416 using the encrypted-messaging app Signal.

Persons: Denise Dresser, Slack, Lidiane Jones, Marc Benioff, —, She'll, who's, Dresser, Denise, Benioff, Jones, Whitney Wolfe, Stewart Butterfield, Bret Taylor, Mark Nelson, Gavin Patterson, Ebony Beckwith, Salesforce, Brent Hyder, Salesforce's, Vikram Rao, Ariel Kelman, Oracle's, Ellen Thomas Organizations: Bumble Inc, Service, Salesforce, Elliott Management Locations: Salesforce

☆ The Slack redesign has ruined my life. Sorry, I can't work today.
▼ + stars: | 2023-11-09 | by ( Katie Notopoulos | ) www.businessinsider.com time to read: +2 min

NEW LOOK Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . Today, it revealed a redesign that changes the layout of DMs and notifications for the desktop and mobile versions. "At first glance, Slack may look pretty different from what you're used to seeing," the company admits on its FAQ. There was a big Slack redesign back in 2020 and we all seem to have come through OK.AdvertisementAdvertisementIn the meantime, please be kind to your local white-collar workers today.

Persons: Slack, —, it's, they've Organizations: Service, Salesforce

☆ There are 5 distinct personalities in the workplace from the 'detective' to the 'road warrior,' and you'll probably work with them all, a new survey says
▼ + stars: | 2023-11-08 | by ( Sawdah Bhaimiya | ) www.businessinsider.com time to read: +5 min

A new Slack report found the five distinct personalities you're likely to encounter at work. Over half of colleagues say they are best at knowing everything that's going on at the company and 38% say they're good at digging up information. Their colleagues say they're best at networking virtually and from anywhere, and most likely to be working from a new location. 92% describe themselves as early tech adopters and 77% say they're excited about using AI. Their colleagues say they're good at streamlining tasks and are most likely to use new technologies.

Persons: Slack, —, that's, they're Organizations: Service Locations: Australia, France, Germany, India, Japan, Singapore, South Korea

☆ Slack will announce a new CEO next week as its current one departs for Bumble, Salesforce CEO Marc Benioff says in a leaked message
▼ + stars: | 2023-11-06 | by ( Ellen Thomas | ) www.businessinsider.com time to read: +1 min

Salesforce CEO Marc Benioff said Monday the company would name a new Slack CEO. Slack's current CEO, Lidiane Jones, is leaving the company at the end of the year. Salesforce is set to name a new chief executive at Slack next Monday, CEO Marc Benioff wrote to the entire company in a post on the workplace-communications app viewed by Insider. "Lidiane, this a hugely-deserved achievement for you one of our most incredible executives," Benioff wrote. "While we will all of course miss you greatly (especially me), I recognize what an amazing opportunity this is for you becoming a public company CEO."

Persons: Marc Benioff, Lidiane Jones, Jones, Slack, Benioff Organizations: Slack

☆ Slack is the latest company to cut back on Elon Musk's X
▼ + stars: | 2023-10-20 | by ( Kylie Kirschner | ) www.businessinsider.com time to read: +2 min

Slack retired its @SlackStatus account on X, implying customers weren't using it much anymore. The X account, which has more than 30,000 followers, used to share updates about Slack system issues. Though Slack still has an account on X, @SlackHQ, with more than 458,000 followers, the @SlackStatus account with more than 30,000 followers has been retired. The status account used to share updates regarding problems and outages with the Slack platform. The company said it will answer incident-related questions from its main account on X moving forward.

Persons: Slack, —, Elon Musk's, Kevin Albers, Balenciaga, Elon Musk Organizations: Companies, Air France, Service, Elon, Twitter, KLM, Air Locations: Air France

☆ 3 easy ways you can start using AI right now to make yourself more productive at work, according to an AI consultant
▼ + stars: | 2023-08-22 | by ( Ashley Couto | ) www.businessinsider.com time to read: +8 min

A study found that over half of the participants using AI for work saw a 30% productivity increase. Here are three ways people can ease into using generative AI at work. Now I work as a generative AI consultant and trainer and use AI tools to save closer to 25 to 30 hours of work a week. A recent study by Forrester Consulting on behalf of Grammarly found that more than half of people using AI at work said they were 31% more productive . If you're hesitant about embracing generative AI, many apps and tools you already use have AI functions you can familiarize yourself with quickly.

Persons: ChatGPT, Grammarly, Slack DailyBot, Felix, Slack . Slack, DailyBot, I've, Couto's Slack, Ashley Couto, It's, Ashley Couto Felix Felix, you've, felix, Couto, Slack, Felix AI, Ashley Couto Felix, Canva, that's Organizations: Morning, Forrester Consulting, ChatGPT

☆ Employees in Asia are spending the most time looking busy at work, says Slack report
▼ + stars: | 2023-08-14 | by ( Goh Chiew Tong | ) www.cnbc.com time to read: +3 min

Workers in Asia are spending the most time on "performative work" — in other words, focusing on appearing busy more than doing real, productive work. Japan (63%), Singapore (63%) and India (57%) were ranked lowest for percentage of time spent on productive or "real work," Slack said. According to Laney, employees' focus on appearing busy is "likely influenced" by the way leaders are measuring productivity. For example, 44% of Singapore employees — the highest globally — say their productivity has been affected by spending "too much time" in meetings and emails. "There is an opportunity for companies to explore new and different ways of working, such as … adopting asynchronous ways of working rather than meetings, to facilitate more effective collaboration at work," Laney said.

Persons: Derek Laney, Slack, Laney, they're Organizations: Asia Pacific . Workers, Salesforce, Global, U.S, Derek Laney Technology, Employees Locations: Asia, India, Japan, Singapore, France, Kingdom, Australia, Germany, States, Korea, South Korea

☆ Two-thirds of executives at US financial services firms would quit if they had to return to the office 5 days a week, survey finds
▼ + stars: | 2023-08-09 | by ( Sawdah Bhaimiya | ) www.businessinsider.com time to read: +2 min

Executives at US financial firms say they would quit if they had to return to the office full-time. They want to work remotely but are worried that it will impact their careers negatively. Deloitte and Workplace Intelligence conducted a survey of 700 full-time executives at US financial services organizations in April 2023 to explore their attitudes around work arrangements including remote and hybrid work. It found that 66% of executives who worked remotely at least part of the week said they would quit if they were mandated to come back to the office full-time. Over half of executives say they're feeling pressured to go into the office more often.

Persons: they'd, they're, Goldman Sachs, Slack's, Cal Henderson Organizations: Service, Deloitte, Workplace Intelligence, Citigroup, McKinsey Locations: Wall, Silicon

☆ I used the hot new web browser Arc for 8 months, and am never going back to Chrome. These are the best and worst things about it.
▼ + stars: | 2023-08-03 | by ( Melia Russell | ) www.businessinsider.com time to read: +2 min

Arc is a buzzy web browser that sheds the traditional browser interface as we know it. Eight months ago, my browser tab hoarding was out of control. Finding an open tab was like playing hide and seek in the cluttered abyss of Chrome, each link harder to find than the last. Then came Arc, a new web browser recommended by Jason Spinell, manager of Slack's early-stage investment fund. If tidying guru Marie Kondo had a favorite web browser, it would be Arc.

Persons: I'm, Jason Spinell, Slack's, Spinell, Marie Kondo, Arc Organizations: The Browser Company, Browser Company

The U.S. tech giant has racked up 2.2 billion euros ($2.5 billion) in EU antitrust fines in the previous decade for practices in breach of EU competition rules, including tying or bundling two or more products together. Teams, which Microsoft added to Office 365 in 2017 for free to eventually replace Skype for Business, soared in popularity during the pandemic especially after it offered video conferencing. Reuters reported earlier this month that the EU antitrust watchdog was set to open a probe after Microsoft declined to offer bigger price cuts on its Office without Teams. German rival alfaview, which last week filed a complaint similar to Slack's with the EU executive, welcomed the EU investigation. EU fines for antitrust violations can go as high as 10% of a company's global turnover.

Persons: Margrethe Vestager, Niko Fostiropoulos, Foo Yun Chee, Sudip Kar, Gupta, David Evans, Jane Merriman Organizations: Microsoft, European Union, European Commission, Salesforce, Skype, Business, Reuters, EU, Commission, Thomson Locations: BRUSSELS, U.S, Europe

☆ 3 in 5 workers try to be 'active' online even while not working, a new Slack report says
▼ + stars: | 2023-07-20 | by ( Kai Xiang Teo | ) www.businessinsider.com time to read: +3 min

63% of workers surveyed say they keep their status actively online, even when not working, per Slack. These findings come amid an ongoing debate about hustle culture and performative productivity. Slack's State of Work report was conducted between February and March, surveying 18,149 employers and employees from nine countries. These findings come amid an ongoing debate about hustle culture and performative productivity. This discontent with hustle culture even propelled "quiet quitting" into virality.

Persons: Slack, they're, Insider's Reed Alexander Organizations: Employees, Service, JPMorgan, OECD Locations: Slack, Wall, Silicon, Slack's

☆ Employees earning over $150,000 are more likely to prefer WFH, McKinsey research finds
▼ + stars: | 2023-07-19 | by ( Sawdah Bhaimiya | ) www.businessinsider.com time to read: +3 min

Employees earning a salary over $150,000 actually prefer working from home, a McKinsey study found. Senior workers are more likely to have comfortable work setups at home as well as childcare duties. McKinsey's survey of 13,000 office workers in six countries published in July looks at how hybrid work has changed the way people work. 44% of senior workers said they would rather work from home; 50% of mid-level employees said the same, but only 6% of junior employees shared this sentiment. Senior employees tend to be more confident in their skills and might have a more comfortable remote working setup.

Persons: they'd, they're, Slack's, Cal Henderson Organizations: McKinsey, Service, Junior Locations: Wall, Silicon

☆ Younger workers may find it 'harder to be successful' if they don't go into the office, Slack co-founder says
▼ + stars: | 2023-07-12 | by ( Sawdah Bhaimiya | ) www.businessinsider.com time to read: +3 min

Slack's co-founder Cal Henderson shared his thoughts about remote work in an Insider interview. He said young people in some industries may struggle if they're not with colleagues in the office. Salesforce, the software company that owns Slack, recently mandated workers come to the office. It's a very different experience if your VP isn't there in the office with you as you work overnight on something." In regard to Musk's comments Henderson said: "Elon Musk isn't in the office every day because he's the CEO of three companies.

Persons: Slack's, Cal Henderson, they're, Slack, Goldman Sachs, Henderson, Scott Galloway, Elon Musk, Elon Organizations: Service, Meta, Google, NYU, Twitter Locations: Wall, Silicon

June 1 (Reuters) - The U.S. Supreme Court on Thursday gave Salesforce Inc's (CRM.N) Slack Technologies another chance to avoid a lawsuit over the workplace communications software company's 2019 direct listing. A direct listing is an alternative to a traditional initial public offering. The registration statement was filed with the U.S. Securities and Exchange Commission (SEC). That differs from an IPO, under which newly registered shares are offered to the public while existing shareholders are typically barred from selling their unregistered shares for months. Slack's direct listing released 118 million shares that were registered under its registration statement and 165 million pre-existing shares that were exempt from registration.

Persons: Salesforce Inc's, Fiyyaz Pirani, Pirani, Slack, Neil Gorsuch, Andrew Chung, Will Dunham Organizations: U.S, Supreme, Slack Technologies, San, Circuit, Securities, U.S . Securities, Exchange Commission, SEC, falsities, Thomson Locations: San Francisco, New York

☆ Marc Benioff touts Salesforce's 'performance culture' as the cloud giant speeds towards the profit margins Wall Street wants
▼ + stars: | 2023-05-31 | by ( Ellen Thomas | ) www.businessinsider.com time to read: +3 min

CEO Marc Benioff said the company's "performance culture" is fueling that profitability. Guidance for the company's adjusted operating margins for its current fiscal year, 2024, has been raised to 28%, CEO Marc Benioff said on Salesforce's first-quarter earnings call Wednesday. That is a significant stride towards the company's goal of exceeding 30% adjusted operating margins in the next two years, a goal Insider reported in February. Profit margins improved in the first quarter largely thanks to the company's restructuring plans, which included laying off 10% of its workforce and shedding office space. Both Benioff and chief operating officer Brian Milham touted the company's "performance culture" for driving its results in the first quarter.

Persons: Salesforce, Marc Benioff, Amy Weaver, Brian Milham, Benioff, Milham, Slack, Ellen Thomas Organizations: Elliott Management, Revenue Locations: Salesforce

☆ Salesforce raises guidance but sees pressure as customers back away from big consulting deals
▼ + stars: | 2023-05-31 | by ( Jordan Novet | ) www.cnbc.com time to read: +4 min

Here's how the company did:Earnings: $1.69 per share, adjusted, vs. $1.61 per share as expected by analysts, according to Refinitiv. $1.69 per share, adjusted, vs. $1.61 per share as expected by analysts, according to Refinitiv. Analysts surveyed by Refinitiv had expected $1.70 in adjusted earnings per share and $8.49 billion in revenue. It's now calling for $7.41 to $7.43 in adjusted earnings per share on $34.5 billion to $34.7 billion in revenue. During the quarter, Salesforce announced Einstein GPT generative artificial intelligence technology designed to help salespeople, marketers and customer-service agents do their jobs more efficiently.

Persons: Marc Benioff, Salesforce, Refinitiv, Salesforce's, Brian Millham, Millham, Amy Weaver, ChatGPT, Lidiane Jones Organizations: Jazz, Lincoln Center, StreetAccount, Elliott Investment Management Locations: New York, Refinitiv, Salesforce

☆ CNBC Exclusive: Slack's new CEO Lidiane Jones talks new AI-integrated chatbot
▼ + stars: | 2023-05-04 | by ( ) www.cnbc.com time to read: 1 min

Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailCNBC Exclusive: Slack's new CEO Lidiane Jones talks new AI-integrated chatbotSlack's new CEO Lidiane Jones sits down with Frank Holland for an exclusive interview at the Salesforce World Tour event in New York. This morning Salesforce announced Slack GPT, a generative AI chatbot integrated into the platform to help users summarize conversations and generate reports.

☆ Slack's getting an A.I. chatbot that can summarize messages, take notes and more
▼ + stars: | 2023-05-04 | by ( Hayden Field | ) www.cnbc.com time to read: 1 min

The logo for Slack is displayed on a trading post monitor at the New York Stock Exchange (NYSE), June 20, 2019 in New York City. Buzzy chatbot technology is coming to Slack in a new way: Slack GPT, an in-app tool that allows users to shorten and adjust message tone, summarize missed messages in channels, assist with writing, take notes on calls or "huddles," and more. For example, you might ask the chatbot to take note of everything that was said on a Slack group call. Slack GPT can also summarize the dozens of messages you've missed in a specific chat group while you were out of the office. Ali Rayl, Slack's senior vice president of product, told CNBC she estimates that the AI chatbot tools will be rolled out within the next year but declined to give more specifics on the features' rollout timeline.

☆ Slack's CEO Lidiane Jones on integrating generative A.I.
▼ + stars: | 2023-05-04 | by ( ) www.cnbc.com time to read: 1 min

Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailSlack's CEO Lidiane Jones on integrating generative A.I. CNBC's Frank Holland and Slack CEO Lidiane Jones join 'Squawk on the Street' to discuss Salesforce's integration of A.I. in to Slack, and the questions about scaling up enterprise A.I..

☆ Get ready to post on Slack with ChatGPT. The viral AI chatbot is coming to the popular workplace messaging app.
▼ + stars: | 2023-03-07 | by ( Sindhu Sundar | ) www.businessinsider.com time to read: +3 min

Salesforce is giving its Slack workplace messaging app the ChatGPT boost that can speed up posting. Microsoft shook up its Bing search engine last month with an OpenAI-powered chatbot that transfixed users. The tool would help users write faster, review outlines of longer Slack chats, and mine channels for information, according to the company. Salesforce also said its AI tool called "Einstein GPT" will help clients use AI-generated content for customer service and marketing purposes. The company said that Slack users will have "granular controls" over access to data, and that ChatGPT's model won't learn from Slack data.

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